Leading social landlord Adra has been shortlisted for three national Housing Awards for going the extra mile to support its communities throughout the pandemic.
Adra’s swift collective response to COVID-19, mobilising with partners including Gwynedd Council, Betsi Cadwaladr University Health Board, Mantell Gwynedd, Citizens Advice, Mentor Môn and Grŵp Cynefin with their All Together initiative providing additional support for people at risk across Gwynedd, has been shortlisted in the Supporting Communities category of the Chartered Institute of Housing Awards Cymru.
Adra’s frontline Neighbourhood Services team has also been shortlisted in the Housing Team of the Year category and the housing provider has also reached the Final of the Excellence in Customer Service Award for its outstanding work in engaging with customers throughout these most challenging of times.
The Chartered Institute of Housing Awards recognise and celebrate the creativity, passion and innovation of housing associations and individuals across the sector in Wales.
Sarah Schofield, Adra’s Customers and Communities director said: “We are very proud to have reached the Final in a hattrick of CIH Cymru Awards, which are among the most prestigious in the Welsh housing calendar.
“This is recognition of our teams and partners commitment to always go that extra mile to support our customers, which has been even more vital throughout the pandemic.
“We are also driven to work with partners to achieve the best possible results for our customers and the communities we work alongside across North Wales.”
Adra is the largest Registered Social Landlord in North Wales, delivering services to more than 14,000 customers across 6,300 homes.
Winners will be announced at a virtual Awards ceremony on September 30th.
Image: Members of Adra teams including front line staff who are all part of achieving this award including Sion Eifion from the Community Involvement Team, Ceri Ann Owen, Gwion Tomos, Heather Smith from the Customer Service Team, Kim Jones from the Rent Team, Carwyn George from the Neighbourhood Services Team
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