Core Telecom highlights how they support UK charities and housing associations by providing free 03 phone number services, significantly reducing telecommunications costs, and enhancing connectivity
Core Telecom is a UK-based global telecommunications network provider, currently supporting over 500 charitable organisations across UK by providing them with free call charges for their 03 Phone Number services. Not just that, we work closely with over 20 housing associations, helping them significantly reduce their telecommunications costs and saving them over £10,000s annually.
We meet with many organisations who are interested in understanding how we can remove all their 03 numbers costs or provide them with a 03 number.
Here are some of the most frequently asked questions and the answers to it.
Why does Core Telecom offer to remove all Non-For-Profit Organisations 03 costs?
Our Executive Team is deeply engaged in charitable work and passionately supports a wide range of causes. Driven by their passion for making a difference, they launched an initiative to provide 03 numbers free of charge to charities and non-profit organisations.
This means that charitable organisations no longer have to bear any costs to receive calls, allowing them to allocate their resources to the causes that matter the most.
We currently have a Geographical (Local) Number, can you help?
Yes, if your organisation uses a local number for your tenants to call, we can provide a memorable free to call 03 number 100% free of charge for your tenants. This can run alongside your existing number.
How can Core Telecom host 03 numbers free-of-charge?
Core Telecom can sustain this at no loss, due to it being its own network and how the billing between each network and BT works.
Core Telecom as a network is renumerated by network minutes, therefore by increasing our network minutes, we can offer this. Most other networks could offer the same service for free, but they choose to charge quite high charges when they are already making a margin out of it.
How Resilient and Secure is Core Telecom’s Network?
The Core Telecom Network, like all UK networks, sits on the BT backbone across the UK. The quality is matched as BT is quality over price. Core, since its inception in 2006, has run over 7 billion minutes.
In terms of resilience Core Telecom are ISO27001 accredited, it’s UK Network working to a N+1 protocol, which means we currently operate a primary, secondary and tertiary routing infrastructure over multiple redundant data centres, offering full network resiliency to 99.999% uptime, even in the unlikely events of multiple full data centre disruptions.
What impact will Core Telecom hosting our 03 number have on our existing Telephony?
Our offer to host your existing 03 numbers has no impact on your contact centre telephony. All we do is host the 03 number on our network removing all costs and simply forwarding all those calls to your contact centre
How do we move our number to Core Telecom and is there any number disruption?
The process of moving a number from one Network to another is called Porting. All number ports are managed by BT. The process is seamless with no disruption to your phone service. On the day of porting no calls are cut off or dropped.
What else can Core Telecom help us with?
Core Telecom not only removes all 03 costs but we can also provide additional 03 numbers, again 100% free of charge.
We provide the lowest 0800 call rates in the UK.
We have an enterprise SMS messaging platform, for all Non for Profits we offer a heavily discounted SMS rates to further improve your telecommunication and help you save even more.
Let Core Telecom help your housing association save on telecommunication costs so you can allocate more resources to your primary mission of providing secure and affordable housing.
If your organisation already has a 03 number, and are looking to cut cost or if you want to introduce a 03 number to your organisation, please do get in touch with us at: david.leeming@coretelecom.co.uk or 0113 2905886.
Main image credit: Andrey_Popov/Shutterstock
Read next: Core Telecom: Revolutionising housing association communications with SMS Direct
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