Julie Herbert was one of many who were recognised by the Awards due to their efforts supporting local communities during the COVID-19 pandemic.
Herbert, who works as a quality and performance coordinator for Golding Homes, said: “I am really delighted to have been given this award.
“I care about our customers and take pride in helping them and making sure we deliver the best service we can.”
The Awards helped to showcase how the local housing sector has responded to the challenge of COVID-19 and how housing colleagues have gone above and beyond to continue to support customers during the past year.
Assistant director of property Steve Stratford said: “Julie is extraordinary, so this award is very apt.
“Her commitment to customers is second to none, her ability to work across departments and solve problems is brilliant, and she constantly gets praise for how far she goes in her efforts for our customers.”
Golding Homes’ Operations director, Annemarie Roberts, added: “Since October last year, Julie has received 27 compliments in writing from both customers and colleagues.
“Her ongoing commitment to delivering an outstanding service to our customers is simply amazing, so we are delighted she has received this recognition from Kent Housing Group.”
Image: Julie Herbert, quality and performance coordinator, Golding Homes
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