Hightown Housing Association has appointed Natalie Sturrock as its new director of Housing.
Natalie has been head of Housing at Hightown since 2015, after joining the provider as a graduate trainee in 2008.
Between 2008 and 2015, Natalie worked in various roles in home ownership, care and supported housing, and housing management.
The director of Housing is responsible for lettings, income recovery, housing, home ownership, asset management, repairs, property services, procurement, voids, and caretaking services.
Natalie joins Gemma Richardson (joint director of Care & Supported Housing) as the second graduate trainee to become a director.
Hightown builds homes and provides services to residents across Hertfordshire, Buckinghamshire, and Bedfordshire.
Last year, it delivered 610 new affordable homes; 38% of lettings were allocated to homeless households.
Commenting on her appointment, Natalie said: “Ever since I started at Hightown, I have been passionate about the customer-facing side of housing.
“I am committed to enhancing our services to residents, increasing and improving the way residents engage with us, and ensuring everyone has a safe place to call home.
“I started as a graduate trainee, after completing my degree as a mature student.
“I highly recommend the training programme as it gave me a strong foundation of skills, knowledge, and experience that have enabled me to pursue a successful career in housing.
“I’m looking forward to the next step in my housing journey.”
Image: Natalie Sturrock, director of Housing, Hightown Housing Association
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