Housing 21 says it has reaffirmed its position as a leading employer after achieving a result of 82% for overall employee satisfaction in the 2025 Employee Survey.
The survey was carried out in partnership with Investors in People (IIP) to gather feedback from employees across organisation. The results provided insights into the experiences, priorities and ideas for improvement suggested by employees.
The survey received responses from 76% of its 4,000 employees, providing valuable insights into areas such as workplace culture, communication, well-being, leadership and career development.
Key highlights include:
- 90% of employees said that they share the organisation’s values
- 82% of employees feel that the organisation is a supportive and safe place to work
- 81% of employees said that the organisation is a great place to work
Ian Hodson, director of people and culture at Housing 21, said: “We’re grateful to everyone who took the time to share their views in this year’s survey. Even with a slightly longer format and updated questions to align with IIP standards, we still saw a fantastic 76% participation rate. That level of engagement really shows how much our people care about shaping Housing 21’s future together.
“The feedback gives us valuable insight into what’s working well and where we can do more to help everyone thrive. Overall Satisfaction is at 82%, and we’ve seen an increase in positive responses – an encouraging sign that we’re continuing to make progress in the right areas.
“Colleagues also told us that reward and recognition is something we can strengthen. We’re taking that on board and will be running focus groups and working with our engagement groups to explore what meaningful changes could look like.
“We’ll keep building on this momentum – working with our partners, learning from others through IIP, and continuing to find new ways to make Housing 21 an even better place to work.”
Housing 21’s collaborative approach to working with IIP, where the organisation is assessed throughout the year instead of the usual three-year accreditation, supports ongoing efforts to strengthen employee engagement and build a culture where people feel valued and supported.
Housing 21 says the survey findings will inform future action plans, with teams across the organisation working together to address feedback and strengthen the organisation’s employee experience.
Image credit: ADragan – Shutterstock
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