HD Micro Conference: 18 April 2024

Customer Experience

Tech with a Human Heart

Whether it’s dealing with complaints, keeping tenants informed, and helping them navigate services – or giving them a real opportunity to voice their concerns – how is new technology helping to ensure a positive experience?
What kinds of solutions are being applied, how do they deliver the goods, and how does the sector ensure that a positive human culture is enhanced – not replaced – by a digital substitute?.

View the other presentations from this micro conference

Online housing news, features and opinions

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