Housing association Silva Homes has stepped up its efforts to support the victims of domestic abuse by appointing a domestic abuse champion.
The Bracknell-based business’ Access and Support manager, Olivia Fuller, is spearheading Silva’s bid to tackle a social issue that has grown during the COVID-19 pandemic.
Olivia has spoken of her pride at being handed the chance to help domestic abuse victims, and says she will use her professional experience to lead the way for Silva, which houses 14,000 people across the south east of England.
“I’m really proud to have been appointed Silva Homes’ domestic abuse champion,” Olivia said.
“I feel very passionate about helping people facing domestic abuse, and I know that we need to unite to protect them. It’s great to know that Silva and all my colleagues are wholeheartedly behind me.
“We are in a position to make a really positive difference to our customers’ lives if they’re faced with abuse, and that’s a responsibility we take really seriously. It means a lot to me, and I’m relishing the chance to help Silva keep moving forward.”
Olivia continued: “Everyone is on board when it comes to tackling domestic abuse, which is vital because that’s the only way we will put the perpetrators in their place and get victims out of harm’s way.
“I know from past experience that we need everyone to pull together, and thankfully that is the case with Silva and our all colleagues.
“Right across our customer relations and finance teams to our maintenance and repairs colleagues, everyone comes together when domestic abuse victims need support.
“We act quickly because we know the stakes are high, and we also trust what people tell us, rather than making them jump through hoops to prove they’re victims of domestic abuse.
“I honestly feel as though the whole organisation is behind me, and we’re trying hard to make things better at a time when government statistics show domestic abuse has gone up due to COVID-19 restrictions.”
Read more about Silva Homes:
- Silva Homes moves “ahead of the curve” to tackle housing crisis
- Silva Homes among UK Customer Experience Awards finalists
- Silva Homes staff saluted for ‘vital’ volunteer work
Dasos Christou, executive director of Customer Relations at Silva Homes, said: “Olivia’s appointment as our new domestic abuse champion is a really clear statement of intent for Silva Homes.
“Her experience, expertise, and ability to inspire others means that we are in a really good position to support victims of domestic abuse.
“We will work diligently to identify new ways that we can protect customers across the communities we serve.”
From 7-13 March, No More Week will raise awareness of domestic abuse inspiring individuals, organisations, and communities to make changes.
Image: Olivia Fuller, domestic abuse champion, Silva Homes
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