The Regulator of Social Housing has announced it has appointed three new non-executive members to its board.
Geoff Smyth, Kalpesh Brahmbhatt, and Sukhvinder Kaur-Stubbs will all join the board from 1 July, following a recruitment process overseen by the minister for Rough Sleeping and Housing, Eddie Hughes.
Each appointee has been appointed for three years.
Commenting on the appointments, Simon Dow, interim chair of the board at the regulator, said: “I am delighted to welcome Geoff, Kalpesh, and Sukhvinder to the board of the RSH.
“Collectively, they bring with them a wide range of skills and experience from a number of different backgrounds.
“These appointments will support the RSH in maintaining confidence in the viability and stability of the social housing sector, and provide us with invaluable experience as we develop our proactive consumer regulation role.”
Geoff Smyth has had a 30-year international career in technology and customer service leadership roles across multiple sectors including telecommunications, automotive, and aviation.
Smyth has spent time in both Australia and the United States.
In the US, he led Ford Motor Company’s global contact centre organisation and TeleTech’s federal government customer service subsidiary.
Since his return to the UK in 2011, Smyth held the role of chief operating officer at Talk Talk till 2014 and led the Post Office’s telecommunications business till 2017.
He currently serves as chair of Origin Broadband and is an independent management consultant.
Smyth has had a strong focus in his career on improving the customer experience and has been deeply involved in improving complaints handling in the Telecommunications sector.
Kalpesh Brahmbhatt has over 20 years’ experience of working for UK regulators in key sectors across the economy, including communications, water, railways, energy, and financial services.
During that time, Brahmbhatt has helped regulators (and ombudsman schemes) develop and implement proactive consumer policies alongside the development of regulatory strategies and change management programmes.
More recently, he has been working for PwC as a senior consultant in its Economics and Policy Consultancy Business.
Sukhvinder Kaur-Stubbs is board member and chair of Regeneration for the London Legacy Development Corporation.
She has also served on the boards of Home Group and Swan Housing Association.
Elsewhere, Kaur-Stubbs has held senior roles with the West Midlands Regional Development Agency, Black Country Development Corporation, and English Partnerships.
Kaur-Stubbs brings expertise in consumer regulation from her work with the Cabinet Office Better Regulation Executive and Severn Trent Water.
At Lewisham and Greenwich NHS Trust, she serves as vice-chair and leads Workforce and Education for its 7,000 staff.
Kaur-Stubbs is an accomplished CEO, having led both Barrow Cadbury and Runnymede Trust through major change programmes.
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