RHP has signed up to support the development of the latest version of the UK Housing Data Standard (UKHDS).
Version 3.4 will focus on resident feedback and customer complaints, both of which says HACT, the agency behind the standard, will play a critical role in enabling resident and tenant voices to be heard by housing organisations.
Matt Balantine, head of Transformation and Technology at RHP, said: “I’m delighted that RHP is joining HACT‘s valuable data initiative.
“A robust understanding of data is so fundamental to the effective and safe operation of any business in the 2020s. Working in close collaboration with other housing providers to come to common conclusions and standards will benefit us all, and most importantly all of our customers.”
In a letter to HACT after the initial launch of the standard, Dame Judith Hackitt, chair of the Industry Safety Steering Group, said: “We were pleased to hear that resident feedback will be a centrepiece for the next release of the UKHDS.
“I was clear in my review that the people who matter most in all of this are residents – who must be safe and feel safe in their homes.
“We welcome seeing resident feedback front and centre of this work.”
RHP, which manages just over 10,000 homes and has a turnover of just over £58m, will be working alongside 20 other housing organisations in developing these data standards.
- Housing Solutions
- Kingdom HA
- Magenta Living
- Lewisham Homes
- LB Camden
- Yorkshire Housing
- B3 Living
- Network Homes
- Home Group
- LB Kingston Upon Thames
- Morgan Sindall Property Solutions
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