While not all of its services are back up and running, many are now “as they should be”.
The provider is rebooking any appointments it has missed over the past two weeks and aims to have this completed soon.
However, Bromford said it is not taking any new repairs requests at the moment – unless it is an emergency – and its letting service is still not fully operational.
The south-west-based provider, one of the biggest in the UK, with around 44,000 homes under management, had first been hit by the attacks on 20 July, when it had identified “malicious attempts to access our systems” – none of which, according to the provider, were successful.
Bromford had only been able to answer emergency calls during that time, and requested that customers do not call or email regarding non-emergencies.
Image credit: ESB Professional/Shutterstock
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