Sovereign Housing Association has revealed four of its employees have made the finals of the 2020 IT Industry Awards.
The IT Industry Awards recognise IT professionals who are considered vital in ensuring people and businesses stay connected – something that has been even more important during the COVID-19 crisis.
Sally Millett, IT director at Sovereign, said: “I am delighted that four members of the IT team are finalists in this year’s IT Industry Awards.
“Each individual brings a different quality to the team with real focus and drive to deliver excellent customer services – whether this be new ways of doing things, training and support or stepping up in the current role.
“All have shown ability to adapt and improve the service the team offers to create an even greater experience for our people and residents. They should all be equally proud of their achievement.”
Sovereign’s finalists are:
- IT Service & Support Professional of the Year – Alison Rooney, Service Desk Analyst
- Rising Star – Becky Grimsey, IT Customer Experience Analyst; and Joe Scaplehorn, IT Database Administrator
- Operational Leader of the Year – Sal Parker, IT Support Manager
On reaching the finals, Becky Grimsey said: “I was thrilled to learn that I’d been selected as a finalist for the rising star of the year award in this years’ IT Industry Awards.
“My goal is to ensure the IT tools and services we deliver are 5 Star and that our customer is satisfied with their IT solution.”
The winners of the IT Industry Awards will be announced at a virtual event on 11 November.
Sovereign manages nearly 60,000 homes and aims to build around 1,900 new homes every year.
As part of its new five-year strategy, Sovereign says it has trebled its investment in community work, stepped up its development programme with a greater emphasis on major land-led schemes, and focused investment on the service it provides to its 140,000 customers and residents.
Main image: Sovereign House newsroom
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