Tenant satisfaction with complaint handling remains stubbornly low, new Housemark data shows
Tag:
complaints
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The Housing Ombudsman has published its first report on landlord compliance with the Complaint …
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In one of the ombudsman’s cases, a child’s TV caught fire
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The Ombudsman has shared the extensive learning gained through the use of its new …
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“Genuine apologies can be restorative,” says housing ombudsman
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The Housing Ombudsman has called for a consistent, sector-wide approach to compensation
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The ombudsman has published its Annual Complaints Review 2024-25
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Crimson looks at how modern complaints management software can help housing providers improve communication, …
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Crimson partners with housing associations to solve their toughest operational and tenant challenges through …
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BusinessDigital & TechnologyNews
Over half of housing leaders say data issues hinder complaint handling
Over half of senior housing leaders say that data issues are hampering their ability …
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