Localz

Localz announced it has been selected by Ian Williams to power its planned and response services to its customers in the property services market.

Localz discusses how real-time customer feedback improves the service experience – and shares some service recovery strategies to help keep customers happy.

Localz looks at how they partnered with Vale of Aylesbury Housing Trust to implement a customer engagement solution to help communicate with residents and create a more convenient and time-efficient way to service tenants.

Localz has had a successful year of growth and announced several customers, including Vale of Aylesbury Housing Association.

Localz has announced a newly appointed head of Customer and Partner Success for Europe, Colette Shields.

Localz looks at the most valuable updates and information that field service customers will be looking for.

Localz looks at how streamlined communication workflows and increased customer engagement have been proven to reduce inbound calls.

Tenant engagement has become a priority in the sector, and when it comes to repair & maintenance appointments, Localz’ Dan Hill says it couldn’t be simpler.

Dan Hill, Business Development Executive at Localz, discusses the common reasons for low field service customer satisfaction and looks at the different solutions available.

Paul Swannell, Sales Director at Localz, discusses traditional feedback methods, the benefits of real-time feedback, and how to collect useful feedback data.