Localz announced it has been selected by Ian Williams to power its planned and response services to its customers in the property services market.
Localz
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Localz discusses how real-time customer feedback improves the service experience – and shares some service recovery strategies to help keep customers happy.
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Localz looks at how they partnered with Vale of Aylesbury Housing Trust to implement a customer engagement solution to help communicate with residents and create a more convenient and time-efficient way to service tenants.
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Digital & TechnologyNews
Localz makes Best Technology Partner shortlist at Housing Digital Innovation Awards
Localz has had a successful year of growth and announced several customers, including Vale of Aylesbury Housing Association.
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Localz has announced a newly appointed head of Customer and Partner Success for Europe, Colette Shields.
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Localz looks at the most valuable updates and information that field service customers will be looking for.
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Localz looks at how streamlined communication workflows and increased customer engagement have been proven to reduce inbound calls.
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Tenant engagement has become a priority in the sector, and when it comes to repair & maintenance appointments, Localz’ Dan Hill says it couldn’t be simpler.
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Dan Hill, Business Development Executive at Localz, discusses the common reasons for low field service customer satisfaction and looks at the different solutions available.
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Paul Swannell, Sales Director at Localz, discusses traditional feedback methods, the benefits of real-time feedback, and how to collect useful feedback data.