resident engagement

Maureen Morris, chair of Wellhouse Housing Association, has been nominated for the CIH ‘Outstanding Contribution to Housing’ award.

In celebration of Black History Month, L&Q residents came together to re-live memories and experiences from the Windrush generation to now.

HACT has launched the latest version of the UK Housing Data Standards, which it says will ensure housing organisations listen to the voices of residents.

Radius Housing aims to increase community engagement and allow for ‘virtual visits’ across the globe at a time when travel restrictions remain in place.

Two LiveWest residents have joined a national customer-led committee which works to spread the word about the issue of tackling stigma in social housing.

Feedback Ferret’s pre-coded housing sector-specific solutions capture what residents say across all feedback channels to give a 360° view of their experience.

Resident involvement specialist Phil Morgan on how the Social Housing White Paper and new regulations are changing the landlord-tenant relationship.

Manningham Housing Association representatives have been invited by the Northern Housing Awards to attend a virtual ceremony on Thursday 13 May where the winners will be announced.

Manningham Housing Association board member and tenant Cath Bacon will serve on the Housing Ombudsman’s Resident Panel.

From digitisation to customer service, Maintel explores some of the ways it is helping to address and resolve new challenges within social housing.