Jacob Howell, Digital Strategist at Prodo, looks at how to support customers in making the change to self-service portals.
Tag:
self-service
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Jacob Howell, lead digital strategist at Prodo, outlines five key things housing providers should think about when setting up their self-service portal.
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Enghouse Interactive works with over 120 housing associations, providing them with the customer engagement solutions they need to improve performance.
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After a successful trial involving customers, Ongo has launched a new digital sign-up option for those seeking a new home.