Thirteen Housing Group has retained the top compliance ratings from the Regulator of Social Housing.
Thirteen, the largest housing association in the north-east of England, has been awarded G1 and V1 ratings, the highest available, which it says demonstrates the Regulator’s confidence in its operation.
To receive the ratings, the Regulator conducts an in-depth assessment (IDA) and assesses a range of compliances and records, including the ability to meet governance requirements, financial obligations, and the delivery of value for money.
Thirteen’s chair, George Garlick, said: “This is testament to the hard work, commitment, and dedication of our board, committees and colleagues.
“They have ensured that what we do to provide a great customer experience remains a success, particularly during these challenging times.”
Chief executive Ian Wardle said: “We get a great deal of value from the process as it ensures that we are doing things properly for customers and that we are a robust organisation.”
Thirteen owns and manages around 34,000 homes from an area spanning North Tyneside to York, with the majority in the Tees Valley, making it the largest landlord in the North East.
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