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L&Q report argues that scale and local accountability are not mutually exclusive
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Overall customer satisfaction has risen to 91.8% from 87.9%
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Healey also set out measures aimed at councils and social landlords
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The organisations said the challenge is aimed at providers under pressure to balance tenant needs, asset performance, compliance, and decarbonisation
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he number of social rented homes has declined, even as “affordable” housing stock has risen
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The findings are in the organisation’s report, Beyond the Hype: What AI Adoption Really Looks Like in Social Housing
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