Advanced looks at how organisations can integrate a customer-first approach into operational processes and overall company culture.
Opinion
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Taking a fabric-first approach “makes complete commercial, environmental, and social sense”, says MPA Masonry’s Steve Wharton.
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Glenn Allan, head of Product at Capita, looks at how the power of data can help providers reduce the risk of fuel poverty.
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Mediaworks and the Off-Grid Gas Division at Flogas explore ways in which living in the countryside can have a positive impact on your wellbeing.
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With Right to Buy sales falling to their lowest levels in eight years, IEG4’s Jackie Gill explains why digitisation could boost interest in the scheme.
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David Braziel, Technical Director at Decision Time, discusses the need for new digital tools and governance frameworks that are more appropriate to the modern world.
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Specialists at Central have clubbed together to debunk five of the most notorious myths and misconceptions surrounding external support.
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Phil Copperwheat discusses the ways in which IoT sensors and data analytics can help to ensure buildings meet the new standards while remaining healthy and efficient.
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Amid the cost-of-living crisis, Your Own Place’s Rebecca White explains why it is so important for landlords to build & maintain relationships with tenants.
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Active Housing looks at the options available for organisations looking to enhance their existing customer portal.