Overall customer satisfaction has risen to 91.8% from 87.9%
Customer Satisfaction
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Soho Housing’s Andy McWilliams explains why housing associations should be viewing residents as customers
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Tenant satisfaction with complaint handling remains stubbornly low, new Housemark data shows
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Livv Housing Group has welcomed its top C1 consumer rating
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Castles & Coasts Housing Association (CCHA) has appointed Marie Hardeman as executive director of …
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Staff were hosted at Civic Hall after the organisation achieved outstanding customer survey results
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Manningham Housing Association has successfully delivered an innovative local project to boost the health …
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The ombudsman has published its Annual Complaints Review 2024-25
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Ongo is opening the doors of Myos House, a dementia care scheme in Scunthorpe, …
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87.5% of tenants said they believed LJHA was making a positive contribution to their …

