Supporting the social housing sector
Capita is dedicated to supporting the social housing sector across the UK. This sector faces significant challenges, including supporting the government’s target for new housing, maintaining and modernising ageing housing stock, and advancing decarbonisation efforts to meet net zero objectives. Central to these efforts are the residents, who deserve warm, safe and sustainable homes.
Expertise and solutions
For over 20 years, we have been helping social housing providers navigate these challenges. We offer a range of solutions, leveraging our expertise in consulting, transformation, and digital services. Our services include surveying, planning advice, building control, decarbonisation, and data analytics. We understand the complexities of the social housing sector and work closely with providers to develop tailored solutions that create better outcomes for residents.
Addressing key challenges
Local authorities and housing associations face the dual challenge of unlocking land to build new housing while also maintaining and modernising ageing housing stock. Additionally, the crucial task of decarbonisation must be advanced to help the UK achieve its net zero objectives. At the heart of all these efforts are the residents – individuals and families who deserve to live in safe homes that meet their needs.
Our commitment
At Capita, we are dedicated to raising standards in social housing by delivering innovative solutions that prioritise quality, safety, and tenant satisfaction. Through our expertise, we support housing providers in meeting regulatory requirements, improving operational efficiency, and delivering exceptional service. By leveraging technology, data insights, and sustainable practices, we enable proactive maintenance, robust compliance, and enhanced living conditions. Our commitment ensures that every tenant has access to safe, secure, and comfortable homes, creating stronger, more resilient communities.


